Plum’s industry-leading consumer experience management platform Enables ISPs to capitalize on the growth of the smart home market and leverage broadband through new services
Santa Clara, California., November 4, 2020 / PRNewswire / – Based on its recent analysis of the global smart-home-as-service market, Frost & Sullivan is pleased to recognize Plume® with the 2020 Global Entrepreneurial Company of the Year Award. Its Consumer Experience Management (CEM) platform reliably, flexibly, and cost-effectively supports Internet service providers (ISPs), ensuring a positive in-home experience for customers with intelligent data-driven devices And significantly reduces their operating costs. Through 2020, the plume has grown rapidly, and is currently activating an average of over 850,000 homes per month.
Every year, Frost & Sullivan presents the company with an award that has demonstrated excellence in formulating a robust growth strategy and implementing it rapidly. The recipient must show strength in terms of innovation in products and technologies, leadership in customer value, as well as speed in response to market needs. The award looks at emerging market players in the industry and recognizes their best practices that are positioned for future development excellence.
Download the complete analysis of Frost and Sullivan and report here.
“The speed with which ISPs have adopted Plum’s CEM platform was one of the key factors in creating the award,” said Anirudh Bhaskaran, senior industry analyst at Frost & Sullivan. “There are many unique elements that differentiate Plum from its competitors and provide the tools and insights to leverage customer data to empower service providers at the department level needed to achieve significant operational benefits, so as to upgrade Ability to be provided. Rapid deployment of new services from a common platform. Plume’s AI-powered CEM platform enhances the time-to-market benefits of ISPs through its high-performance cloud-based delivery model, significantly reducing release time compared to traditional network-wide firmware upgrade approaches. “
Plum has assembled more than 100 service provider partners over five years and connects close to 20 million homes to its software-defined network. It has signed a number of strategic partnerships with major ISPs and consumer complex equipment (CPE) providers — including Charter Communications, Liberty Global, Jupiter Communications (J: COM), ADTRAN and Technicolor ––, leading to its global reach and broadening – Regarding the adoption of the market.
Plum’s CEM platform helps ISPs provide their users with enhanced personalization, control, security, and Wi-Fi performance through HomePass®, a New bundle Of smart home services. It takes advantage of an open-source framework OpenSync ™- an initiative that Plum together with major market players established and announced In October 2018. OpenSync introduces a complete silicon-to-service framework to enable rapid deployment and management of smart home services from the cloud, ensuring that ISPs benefit from faster time-to-market, low-cost hardware, and enhanced scalability Can lift In guaranteeing the industry-wide adoption of OpenSync, Plum has simultaneously expanded the reach of its smart home services proposal.
“Plum’s complete CEM platform can help ISPs achieve a 30% reduction in customer churn, indicating an overall customer lifetime increase of 2.9 years and an increase in value of customer lifetime by 70%.” Anirudh BhaskaranSenior Industry Analyst at Frost & Sullivan. “Plum also increases ISP’s revenue by increasing average revenue per user $ 15 Offering per month for customers with full house Wi-Fi, and a $ 5 Extends without increase for customers per month. Customers deploying Plum’s entire home Wi-Fi with Extender reduced their Opx costs by 22.4% in one year. “
The Frost & Sullivan Best Practices Awards recognize companies in multiple regional and global markets for outstanding achievement and superior performance in areas such as leadership, technical innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.
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Plum is the world’s first consumer experience management (CEM) platform powered by OpenSync ™. As the only open and hardware-independent solution, Plum enables the curation and delivery of new smart home services at a rapid and large scale. Plume HomePass® Smart Home Services Suite which includes Plume Adaptive WiFi ™, AI Security ™, Secure Access Control, Advanced Parental Control and Plume Motion ™, which is the latest in Plume Cloud, a data- and AI-powered controller running in the world. Largest software-defined network. Plum leverages OpenSync, an open-source framework that is pre-integrated with the leading Silicon and Platform SDK for coordination by Plum Cloud.
go to www.plume.com And www.opensync.io.
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Plume, HomePass and OpenSync are either trademarks, or Plume Design, Inc. Are registered trademarks of.
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